Shipping policy

Thank you for shopping at noGuff Design! We’re committed to getting your order to you quickly and safely. Please read our shipping policy below for details on processing times, shipping options, and more.

1. Order Processing

  • Orders are processed within 2-5 business days after payment is received.
  • Custom or pre-order items may have longer processing times; these will be noted on the product page.
  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Rates & Delivery Times

  • Shipping rates are calculated at checkout based on the shipping address and chosen method.
  • Delivery times vary by location and shipping method:
    • Standard Shipping (Domestic): 3–7 business days
    • Express Shipping (Domestic): 1–3 business days
    • International Shipping: 7–21 business days (may vary depending on customs).
  • Please note that delivery times are estimates and do not include processing time.

3. International Shipping

  • We ship worldwide, but international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the buyer.
  • Customs processing times may vary and could delay delivery.

4. Tracking Your Order

  • Once your order ships, you’ll receive a confirmation email with a tracking number.
  • Please allow up to 24 hours for tracking updates to appear.

5. Lost or Delayed Shipments

  • If your package is delayed or lost, please contact the shipping carrier first using the provided tracking information.
  • If the issue cannot be resolved with the carrier, email us at [noguff.design@gmail.com], and we’ll assist you.

6. Damaged Items

  • If your order arrives damaged, please contact us within 7 days of delivery at [noguff.design@gmail.com] with photos of the damage and packaging. We’ll work with you to resolve the issue.

7. Changes to Your Shipping Address

  • Please double-check your shipping address before completing your order.
  • If you need to update your address after placing an order, contact us immediately at [noguff.design@gmail.com]. We cannot guarantee changes once the order has been processed.

For any questions about shipping, feel free to reach out to us at [noguff.design@gmail.com]. Thank you for choosing noGuff Design—we can’t wait to see you rep our work!